Privacy Policy & Terms of Service

ConnexIQ

Last updated: 03 October 2025

1. Introduction

ConnexIQ (“we,” “our,” “us”) operates www.theconnexiq.com as a company portfolio and service information website. This Privacy Policy explains how we collect and use your personal data when you visit our website or contact us. We comply with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act, and applicable Indian data protection laws.

2. What We Collect

We collect only limited data:

Contact information: when you use the “Book a Call” form (name, email, phone, message).

Technical data: IP address, browser type, device details, and anonymous usage data (via analytics).

Cookies: small text files for functionality and analytics (see Section 6).

We do not provide user accounts or logins.

3. Purpose & Legal Basis

We process your data only for:

Responding to inquiries or booking requests (contract / legitimate interest).

Monitoring site performance and improving content (legitimate interest).

Sending updates or marketing communications (consent, opt-out anytime).

Complying with legal obligations (legal obligation).

Evaluating potential business engagements, including healthcare support services, under confidentiality and data processing agreements.

4. Data Sharing

We do not sell your personal data. We may share it with:

IT and hosting providers (to operate our website).

Analytics providers (e.g., Google Analytics).

Regulators, legal authorities, or advisors if required by law.

Clients, strictly within the scope of service agreements, where you have consented or initiated engagement.

5. International Transfers

Data may be transferred outside India/EU/UK (e.g., to hosting providers). We use appropriate safeguards such as Standard Contractual Clauses (SCCs) and technical measures like encryption.

6. Cookies

Our website uses cookies:

Essential cookies: required for security and core site functionality.

Analytics cookies (e.g., Google Analytics): to understand site usage.

You may manage or disable cookies via your browser. For analytics cookies, you will be asked for consent via our cookie banner.

7. Retention

We retain contact form submissions only as long as necessary to respond or as legally required. Business engagement data may be retained under contract or legal obligations.

8. Security

We use SSL (HTTPS), access controls, and other technical measures to safeguard personal data.

9. Data Subject Rights

Under GDPR and applicable law, you may:

Access your data.

Request correction or deletion.

Restrict or object to processing.

Request data portability.

Withdraw consent (e.g., for marketing).

Lodge a complaint with your supervisory authority.

Contact: hello@theconnexiq.com

10. Data Breach Notification

In the event of a data breach that may impact your personal data, we will notify you and the relevant supervisory authority without undue delay, as required by law.

11. Children’s Data

Our services are intended for businesses and healthcare practices. We do not knowingly collect data from children under 16 without parental consent.

12. Updates

We may update this Privacy Policy. Changes will be posted here with a new “Last updated” date.

13. Contact

ConnexIQ

Registered Address: 504, Clover Hills Plaza, NIBM Road, Pune, Maharashtra, India

Business Contact (UK): 124–128 City Road, London, EC1V 2NX

Email: hello@theconnexiq.com

Last updated: 03 October 2025

1. Acceptance

By using www.theconnexiq.com or engaging with ConnexIQ, you agree to these Terms.

2. Services

ConnexIQ provides business and operational support solutions. The website content is for informational purposes only and does not constitute professional, financial, or legal advice. Any formal client engagement will be governed by a separate written agreement.

3. Website Use

Use the site only for lawful purposes.

Do not attempt to disrupt or misuse the site, servers, or networks.

4. Intellectual Property

All text, graphics, logos, and designs on www.theconnexiq.com are owned by ConnexIQ unless otherwise stated. You may not copy, reproduce, or distribute without prior written consent.

5. Liability

The site is provided “as is” without warranties of any kind.

We do not guarantee uninterrupted or error-free operation.

We are not liable for indirect, incidental, or consequential damages arising from use of the site or reliance on its content.

6. Third-Party Links

Our site may contain links to third-party websites. ConnexIQ is not responsible for their content, security, or privacy practices.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.